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Shipments and returns

Mega Sourcing is able to ship nearly all built to order computers, servers and laptops within 3-5 business days, and it is the purpose of this page to provide you with the details of our delivery schedule so you are as informed as possible.

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Our Schedule

 

There are three phases to every build -- parts acquisition, computer assembly, and testing. The longest of these is the parts acquisition. While we are stocking more and more parts as we grow, there are almost always a few parts we need to order in to complete any build. We order our parts from Supplier ,and they take two days to arrive. Any order received before midnight will have its parts ordered the following day. Once all the parts arrive, we only need one day for assembly, and one day for testing.

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Possible Delays

 

There are two main things that can delay our delivery time -- billing problems and backordered parts. Our order process begins when the billing process is complete, so even if you get your order in before midnight, a problem with your credit card may delay your order beyond that deadline. Since over one third of the credit cards we receive have problems (usually minor problems -- address mismatches, or security flags due to the high value of our transactions), we strongly recommend you do not wait until the last minute to place your order. A supply problem with backordered parts may also cause a delay to your order. Getting your build to order computer, mini pc, server,Home  Theater PC or laptop to you on time is a high  priority to us. In some cases, we will even give you a free upgrade rather than let your order be delayed. If we anticipate a problem, we will inform you when you place your order, but some problems are unforeseen and can cause delays that we do not expect.

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Holidays

 

All timelines shown on our website are counted in business days. Weekends and holidays are not counted on any timeline.

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Disclaimer

 

Our stated delivery times are shown only as a guide to help you know what to expect. Though over 95% of our deliveries make these deadlines, we do not guarantee it and do not issue refunds or discounts if your order is delayed. Rest assured, we do strive to make our delivery deadlines 100% of the time and are always improving in this area as we know this is extremely important to you! You may change your shipping option up until the day your order is shipped.

No weekend or after hours delivery available.  Mega Sourcing is not directly liable for any loss, theft, or damage to any goods.

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Order Tracking

 

When you place your order, we will send you a confirmation email. This email can track our progress through your order status page on our website. When your computer / Parts ships, we email you a tracking number so you can see exactly where your package is. You can  also track your shipment through a link on your order status page.www.courierplease.com.au.

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How to Contact Us

 

If you have other questions or concerns about our delivery times, please contact us.

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